Privacy Policy

On this website, we collect information from you only when you fill out the Contact Us form. We retain information on customers, suppliers and other interested parties we have dealt with in the past, whom we will sometimes contact by phone or email.

Should you wish to be removed from our records, please contact us through the website or by phone and we will endeavour to remove as much of your information as possible while still meeting our legal obligations for keeping transactional information such as orders, invoices and payments.

Motionlink Ltd’s data processing is almost exclusively covered by the lawful bases of i) contract and ii) legal obligation.

Article 6(1)(b) of the GDPR gives a lawful basis for processing under contract where:
“processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract”

Article 6(1)(c) of the GDPR provides a lawful basis for processing under legal obligation where:
“processing is necessary for compliance with a legal obligation to which the controller is subject.”

How do we use your information?

We may use the information we collect from you when you request information through the site using the Contact Us page. We may also keep your contact information on file if you contact us in another way, for example in requesting a quote or making a purchase. We may use this information to call or send emails regarding your order or other products and services.

Visitor comments through the contact page may be checked through an automated spam detection service, which may log the IP adress of the person leaving the comment to improve recognition of spam. We do not explicitly collect nor use this information in any way.

The IP adresses of visitors are held in a log file on the site server, but these are never analysed and expire daily.

Do we use cookies?

Yes. Cookies are small files that a site or its service provider transfers to your computer through your web browser (if you allow) that enables the site’s or service provider’s systems to recognise your browser and capture and remember certain information. They can be used to help understand your preferences based on previous or current site activity. However, we do not actively use this information in any way, nor do we try to identify individuals from this information, nor do we pass this information to third parties.

We do not use cookies to compile aggregate data about site traffic and site interactions. We do not use third-party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.

If you turn cookies off, it’s possible but highly unlikely that some features will be disabled. It almost certainly won’t affect the user experience.

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information except to:

    • Provide name, address and other necessary details to a courier for delivery of your order;
    • Process payments;


We do not use Google Analytics or Adwords. We do have a Google Analytics account, but have disconnected it from the website and cannot see the information Google may be collecting for its own uses.

We do use Google My Business to promote our company, so searching Google or using Google’s mapping, and clicking through to our site will be logged by Google. No personally identifiable information is provided to us by Google, only aggregate statistics for searches.

For a full description of how Google Analytics might impact on your privacy, please visit Google’s own page, ‘Safeguarding your Data’.

Google might use information it has collected from your browsing to tailor advertising to you. We have no control over this process.
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out browser add on.


The CAN-SPAM Act is a US law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:

  • Send information, respond to inquiries, and/or other requests or questions;
  • Process orders and to send information and updates pertaining to orders;

To be in accordance with CANSPAM, we agree to the following:

  • Not use false or misleading subjects or email addresses.
  • Identify the message as an advertisement in some reasonable way.
  • Include the physical address of our business or site headquarters.
  • Monitor third-party email marketing services for compliance, if one is used.
  • Honor opt-out/unsubscribe requests quickly.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below.

Main Street, Chaddleworth
Newbury, Berkshire RG20 7EH
+44 1488 638488

Last Edited on 2018-05-23